Correcting Invoices

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Correcting Invoices

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TradeIT offers different means to correct an invoice after it has been sent. They work by sending a special invoice, which describes the changes to the original one. The availability of the function depends on the message property settings of the customer (chapter Message Properties), which reflect their ability to process these messages.

Storno Invoices

If you need to completely cancel an invoice which you have already sent, open the invoice and click on the Storno Invoice button.

This will automatically create a storno invoice that is used to cancel the previously sent invoice. The number of the wrong messages is automatically filled in for the storno invoice, so that your business partner can link the two messages

After sending the storno invoice, both messages will show up in your sent invoices for reference purposes.

Correction Invoices

Click on the Correction Invoice button to create a new correction invoice.

The correction invoice contains all position of the original invoice twice. The first entry with negative values, that refers to the original amount and price in the incorrect message. The second entry automatically contains the same amount, and price, but can be changed by you.

If you need to cancel a single position from an invoice, delete its entry with positive value.

For positions that don’t need to be updated with the correction invoice, don’t change or remove its entry with positive values. Each unchanged position will then not be included in the final correction invoice.