Navigation:  Master Data > Customers > Communication Parameters

The tabs Incoming Messages and Outgoing Messages contain the communication parameters for a customer. The settings for a specific message type (such as Order and Invoice) are grouped together.

 

Format

The format settings specify the message format that is used for each message type. For each type, a separate format can be specified. This setting must be mutually agreed on with your trading partner. TradeIT ships with appropriate default values, so changes should generally not be necessary.

Mailbox

The mailbox field is used to set the default recipient for the given message types. For invoices, this will overwrite the recipient given in the message. For Price Catalogues, this is currently the only way to define the recipient of the messages.

Email Notification

For incoming messages. This ensures, that you will be notified about incoming messages with you didn’t read in time. Enter the number of hours, after which you will be notified about unread orders or 0 if you will be notified immediately.

In the field Email Notification Recipients you can specify who should receive notification emails. If you leave this empty, the email address from your administrator account will be used.