A despatch advice confirms the delivery of products and is the electronic counterpart of a delivery note.

Please note, that the available input fields depend on the message format that is used by your business partner.

Creating a Despatch Advice

A despatch advice can be created from an existing order or order response by opening the message and clicking on the Despatch Advice button. If the button is not shown, you have to enable despatch advices in the master data first. Please see chapter Message Properties for further details.

The created despatch advice is automatically filled with the contents of the order or order response message.

It is also possible to create an empty despatch advice using the New button in the toolbar of the despatch advice overview. In this case all data needs to be manually entered.

If the required company is not shown in the list, despatch advices have to be enabled first. Please see chapter Message Properties for further details.